Current Openings

Check back soon for future listings.

Job Summary

As a Marketing Manager, you will be tasked with lead generation for Main Street’s brands utilizing proven marketing tactics such as direct mail, social media, landing page conversion testing, online advertising, and email marketing to grow the pipeline for various sales teams. You’ll need to know how to drive engagement and keep the lead funnel full…and make sure it looks great doing it. This role will work hand-in-hand with our internal teams to optimize the marketing funnel and create a pipeline for Main Street’s sales force.

Here’s what we’re looking for in a Marketing Manager:

  • Proven marketing plan development & execution- put forth your best portfolio!
  • The ability to listen and ask questions.
  • A demand generation mindset & content ninja—touting our brand & driving leads is what you’ll live & breathe!
  • Innovative and progressive thinking- you’re on top of the latest marketing trends and always looking for creative & results-driven methods.

Job Responsibilities include the following. Other duties may be assigned.

  • Create marketing plans to successfully drive company goals for various product lines and segmented audiences.
  • Lead & optimize top-of-funnel, integrated marketing tactics to drive leads and qualified opportunities for sales.
  • Manage & optimize marketing campaigns.
  • Collaborate with internal teams to develop marketing elements and content that communicate our message effectively.
  • Roll out improvements to campaign elements to increase traffic and lead generation.
  • Define & own marketing KPIs, as well as monitor and evaluate the effectiveness of campaigns.
  • Forecast and present insights to senior management to help the team achieve annual goals.
  • Manage relationships with external lead generation and advertising partners as needed.
  • Optimize the company’s social media profiles and presence with the goal of lead generation.
  • Establish closed-loop analytics with sales to understand how our inbound marketing activity turns into customers, and continually refine our process.

Job Requirements

  • 3+ years of experience in B2B marketing strategy, lead generation and execution.
  • Proven marketing veteran, with results in direct mail, email, social media management and blogging.
  • You must be analytical and able to extract meaning from data and use this to optimize a team’s approach and a company’s forecast.
  • Self-starter, hungry to put ideas into action.
  • Creative thinker & problem solver – you’re passionate and resourceful enough to operate in a ‘start-up’ environment.
  • Ability to multi-task and work effectively on several projects at any one time, working under pressure and to tight deadlines.

To apply, please contact us with the subject line “Marketing Manager”.

Job Summary

Provides the day-to-day direction and supervision for the print & mail department and its employees, works with other departments to schedule jobs, serves as the company’s primary liaison to the USPS, quotes custom print jobs and mailing projects, leads company-wide efforts related to color management, coordinates maintenance for department’s equipment with the appropriate vendors, and ensures that the quality standards for all products produced are being consistently met.

Job Responsibilities include the following. Other duties may be assigned.

  • Manages the print & mail staff including: work assignments, scheduling and time approvals, directing and reviewing work. Ensures that company, HR, safety, and security policies are being consistently met as they relate to employee practices.
  • Schedules the print & mail jobs in coordination with Marketing and other departments in order to deliver finished product as needed. Watches for capacity issues and reconciles those needs with PTO requests, maintenance time, overtime, etc. Coordinates jobs with other production areas such as Manufacturing to ensure that work product is delivered efficiently.
  • Works with the USPS to solve problems, research questions, track pieces, improve delivery for our customers, etc. Facilitates the relationship between Main Street and the USPS so that we meet the requirements of the DMM and enjoy a productive and healthy relationship with the post office.
  • Provides consultation and quotations for all custom print/mail projects. Receives client expectations, considers the creative goals from Marketing, considers available equipment, foresees postal regulations, and recommends the best way to print, finish, process, and mail a desired piece.
  • Works with all our print-related vendors (Canon, Ricoh, Mueller, FijiFilm, Quadient, Adobe, Fiery, etc.), paper vendors, and internal resources like Marketing to develop and maintain procedures for managing color quality across devices (both offset and digital) and substrates.
  • Monitors the functionality of all print & mail equipment such as printers and finishing equipment. Ensures that preventative maintenance schedules are maintained but also works with department personnel and vendors to detect and repair equipment malfunctions and failures.
  • Monitors and maintains the quality of all work products by ensuring that appropriate Q/C checks are performed by personnel, by reviewing work orders to accurately determine ink, stock, perf, etc., and by checking finished products for print clarity, color accuracy, and conformance to specifications.
  • Operates various prepress software, print and post press equipment to assist in production as necessary to meet project quality and delivery requirements.
  • Elevates the high value of training and development within the department by consistently watching for opportunities to instruct employees on best practices and by performing planned training sessions deemed helpful to the group. Coordinates with outside trainers as necessary to assist in this effort.
  • Keeps daily time, materials usage, and inventory reports and records up to date not only personally but also by training staff on how such records are to be collected and maintained.
  • Performs purchasing and inventory duties as needed to keep the department appropriately stocked and running.
  • Maintains the high degree of care and awareness required to prevent physical injuries.
  • Works with the VP of Manufacturing as needed to ensure that company objectives and strategies are being accomplished including performing other duties and projects as assigned by the VP of Manufacturing.

Job Requirements

  • Bachelor’s degree preferred.
  • Five years’ related work experience or an equivalent combination of education and experience.
  • General knowledge of procedures for order entry, job processing, production capabilities, and costing.
  • Technical knowledge in the areas of offset printing, digital printing, post press, mailroom operations, and postal relations.

To apply, please contact us with the subject line “Print & Mail Supervisor”.

Job Summary

The Client Services Representative (CSR) is expected to handle complex requests and issues in order to provide the most effortless and pleasant customer experience possible. The CSR is expected to build meaningful, trusting relationships with our customers through daily interaction via phone, email and messaging.

Job Responsibilities include the following. Other duties may be assigned.

  • Handle clients professionally and with empathy in order to retain, repair and build relationships with clients.
  • Remain calm and stay cool under pressure.
  • Quickly and effectively assess and resolve challenging situations.
  • Use outstanding communication and client service skills to de-escalate challenging situations.
  • Effectively learn and use the software and available resources to meet the client’s needs.
  • Remain logged in to the queue and respond to emails and messages as assigned and scheduled.
  • Accurately perform data entry such as keying orders and updating client records.
  • Keep promises and finish what you start; follow through with your commitments and complete assignments and projects on time.
  • Demonstrate a high sense of urgency by acting quickly on customer requests and responding promptly to emails, messages, and voicemails.

Job Requirements

  • 2+ years Customer Service experience.
  • Proficiency in Microsoft Outlook, Word, and Excel.
  • Possess the ability to manage customer expectations, establishing credibility and building rapport with customers.
  • Possess excellent multi-tasking skills, attention to accuracy, and detail.
  • Possess excellent communication skills, both verbal and written.
  • Possess a collaborative “what-ever it takes” attitude and flexible work ethic.

To apply, please contact us with the subject line “Client Services Representative”.

Job Summary

The reception/administrative assistant is the first point of contact for the company and provides administrative support across the organization. This position handles the flow of visitors through the business while ensuring all front desk responsibilities are completed accurately and in a timely manner.

Job Responsibilities include the following. Other duties may be assigned.

  • Welcomes visitor by greeting, welcoming, and directing to the proper individual/department.
  • Answers and forwards incoming phone calls while providing basic information as requested.
  • Receives, sorts, and delivers mail daily.
  • Serves as a liaison between the Birmingham and Pelham facility for mail and A/R checks received via mail.
  • Maintains company security concerning front door and controlling building access.
  • Performs clerical duties such as filing, photocopying, scanning, and faxing.
  • Handles shipping needs for the front office.
  • Assists Accounting department with shipping needs such as stamped envelopes for billing
  • Performs support such as reporting and other needs to company CEO and company President.
  • Supports CheckWorks division by sorting mail-in orders and preparing checks received for Accounting.
  • Replenishes supplies such as coffee, paper products, etc. to front break room and notifies procurement department for inventory purposes.
  • Monitors MS Compliance emails, responds to compliance requests, and maintains due diligence request log.
  • Creates NDA for clients, prospects and vendors.
  • Assists with preparations for board meetings and other on-site meetings as requested by management.

Job Requirements

  • Proven work experience in a similar role.
  • Proficient with Microsoft Office Suite.
  • Professional appearance.
  • Solid verbal and written communication skills.
  • Resourceful and proactive in dealing with issues that may arise.
  • Ability to organize, multitask, prioritize, and work under pressure.
  • High school degree or equivalent.

To apply, please contact us with the subject line “Receptionist/Administrative Asst.”.

Main Street, Inc. Current Openings